Page 16 - CX30_book_070618.indd
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<h1>That’s an
important question-
because we’re
eventually going
to cede control to
conscious machine
“Though Mike left my firm 15 years ago to venture out on his own, I still write him monthly checks. He’s programmed all but one of our clients’ websites – and he’s who we call when our internal IT challenges become overwhelming. I listen to Mike about half the time; the other half, well...I’m not smart enough to understand.” CKA

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